Esplanade Hotel - Newquay (Cornwall)

very friendly staff, clean hotel and facilities excellent for families.

The staff were extremely helpful and welcoming it was a clean and tidy hotel with a lot of options if you choose to have special spa treatment. It was a relaxing week that I spent at the hotel.The cleaners kept our room clean and tidy at all times and was always restocked so we could have our morning tea and coffee. I liked how we were informed about upgrading our room if we wanted to when we arrived. We had a pleasant greeting when we arrived and was told about the options we had with regards to a spa treatment and there was plenty of this information given to us in the room. It has been a lovely hotel and a wonderful experience.

We choose to go elsewhere for our breakfast because we felt that it was quite expensive.

i stayed to help enjoy my daughters wedding reception held at the hotel, so i wouldnt have to rush and enjoy the next day, food excellent i expected breakfast to be included considering the cost

we did find the sound proofing from the rooms above very poor, very noisy

Myself, girlfiend and sister stayed at this hotel over easter 2011, we hada very warm welcom from the recepton staff and also gave us courtesy call to our room to check everyting was ok, they were also very kowledgable about the surrunding area. The rooms were very comfortable and large and reasonably priced for the time of year.

The beds were a little hard for my liking and the shower is very weak, running hot and cold. The bar staff were a little slow and the cocktails were poor and over priced.

excellant staff ,room and breakfast

The cleanliness and the variety of food were the excellent features which appealed.

As I am short in height, I did not find the chairs in the lounge very comfortable.

Charming hotel. Great value, nice friendly staff, delicious food. Loved the lobby area with the view of the beach and comfortable chairs. Easy access to beach. Location was terrific.

A larger television with more channels would be nice!

The excellent reception staff. I arrived - late - after an unexpected visit to hospital. They couldn't have been more helpful and produced a snack even after the kitchen had closed. Full marks!!

The breakfast really was very cold. Cooked at 0630 - 0700 no doubt and left under poor heat lamps till I went for breakfast at 0830. Such a shame!

Great hotel, small but pleasant pool / jaccuzzi area, large, modern bedrooms, large tv (very limited digital chanels), great location litterally overlooking fistral beach & some great out of season deals as well as vastly reduced room rates, ie 50% off restaurant voucher on arrival, buffet breakfast £5.Ideal base for winter golf break if you can get the right deal.

Very limited TV chanels, 8 at the most

Stunning location looking over Fistral beach, clean comfortable rooms and friendly staff

Very helpful staff, good room, good restaurant.Teriffic views over the beach from the lounge and restaurant

Had stayed here a few years ago and can say it has improved considerably. Rooms are a good size and comfortable with lightweight divers. Breakfast good and dinner excellent value.

Public areas ie., corridors and room external doors could do with an update.

superb location, only yards to the beach pleasantly decorated. This hotel has improved significently since my last stay here in 2002.

Breakfast finished a little early; a 10.00 finish would be better than 9.30.

Excellent location family friendly excellent execpt restaurant manager natalie watts very misserable and lacked customer care skillsnicd pool delicious brekkie and dinner would go back beach just across the road

Restsurant manager natalie

We thoroughly enjoyed our three night hotel stay with them. The hotel is in a great position by the sea with excellent views from the restaurant and bar. The evening meal was excellent and good value. If we are down in Cornwall again we will certainly book with them again.

The only issue was that the cooked breakfast was not kept hot, but there was plenty of choice. We also stayed when they had a function on the Friday night, it was quite noisy and we were unable to get an evening meal with them that evening but that was partly our fault for not booking earlier in the day before we went out.